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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Buy in-store to avoid 5€ online delivery

Order over 100€ Free Delivery

Which payment methods are accepted in the Online Shop?

Credit cards , PayPal , CashOnDelivery , Sumup 

How long will delivery take?

depending on the time of the order placed usually within two or three hours

How secure is shopping in the Online Shop? Is my data protected?

your date will be handled confidentially and encrypted with SSL (secure-socket-layer) secure serve software. the encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database 

Do I receive an invoice for my order?

An invoice should be issued after we fulfilled a client’s order this could be for a product or service (or both) for a company providing a product, that’s after delivery has been completed. In a service-oriented business , the invoice I generated  once the service has been provided